Set of policies, procedures, practices and plans to motivate employees, in order to enhance their contentment, efficiency, and loyalty for the organization to achieve organizational goals.
MOTIVATION PROCESS
UNSATISFIED NEED TENSION DRIVES SEARCH BEHAVIOR SATISFIED NEED REDUCTION OF TENSION
1. EBRAHAM MASLOW’S THEORY OF HIERARCHY OF NEEDS
Physiological needs (thirst, hunger and sex etc)
Safety and Security (safety of life and security)
Belonging & Love (To be loved and liked by others)
Self Esteem(To be treated and respected equally)
Self Actualization (Achieving one’s highest perceived position)
2. FREDERICK HERZBERG’S TWO FACTOR THEORY
- HYGIENE FACTORS
- DISSATISFIERS
- Working Conditions
- Company policies
- Supervision
- Good Salary
- Job Security
- Relation With Coworkers
MOTIVATORS
- SATISFIERS
- Challenging Work
- Authority
- Responsibility
- Advancement
- Growth
- Recognition
3. MCCLELLEND’S THREE FACTOR THEORY
Need for achievements
Need for Recognition
Need for power
4. EXPECTANCY THEORY OF VICTOR VROOM
Individual’s work is based on the expectation that the act will be followed by a positive outcome.
5. EQUITY MODEL OF J. STAY ADAM
Employees compare their input and output with others colleagues and see how fairly are they treated.
6. REINFORCEMENT THEORY OF B. F SKINNER
Behavior is the function of its consequences, rewards or punishments.
7. GOAL SETTING THEORY OF EDWIN LOCKE
In order to motivate, employees should be given proper and achievable goals, and the goals should be settled through their involvement.
8. HACKMAN & OLDHAM JOB CHARACTERISTIC THEORY
In their theory, Hackman and Oldham have emphasized that if the jobs possess core job characteristics as mentioned below, will lead to particular critical psychological states which will result in the positive outcome as mentioned below.
CORE JOB CHARACTERISTICS
- Skill variety
- Task identity
- Task significance
- Autonomy
- Feedback from job
CRITICAL PSYCHOLOGICAL STATES
Meaningfulness Of Work
Responsibility For Outcome Of Work
Knowledge Of Actual Work Results
OUTCOME
High Internal Work Motivation
High Growth Satisfaction
High Work Efficiency & Effectiveness
MODERATORS
Knowledge & Skills
Growth Need Strength
Context Satisfactions (Hygiene Factors)
H & O mentioned that the above mentioned positive results can be achieved only in the presence of certain moderating factors. This means that if the employees do not possess required skills for accomplishing the job, or do not have the drive for growth or the hygiene factors (as mentioned by Herzberg) do not exist in the organization, the required or expected results cannot be achieved from the job.
IMPORTANCE OF MOTIVATION
Reduces Tension
Satisfies needs
Enhances Efficiency
Enhances Loyalty
Enhances Organizational Productivity
Quality Products
Customer Satisfaction
Company’s Success
BASIC ASSUMPTIONS ABOUT MOTIVATION
Commonly Assumed to be a good thing.Motivation is only one of the factors to enhance the productivity of the worker, other factors, like, employee’s personal features, like efficiency, education, skills, mental trends, intentions, training, and working conditions and situational factors cannot be overlooked.
Motivation should be periodically reviewed. Motivation should not be viewed by a manager’s own perspective.All people cannot be motivated through the same ways. Motivation is a tool for manager to understand the various factors of their employees, like, efficiency, education, skills, mental trends, intentions And behavioral patterns and it leads toward better understanding of human behavior and helps managers to plan well.
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